Since the pandemic, you might be able to find something new and different at the entrance of every building. They either put someone in charge at the front door to manage the visitor. Or, they set up a visitor management kiosk Malaysia there. Nevertheless, both of them work in visitor management which helps to keep track of the number of visitors and to protect them from the virus.
What is Visitor Management Kiosk?
Visitor management is a department where that helps an organization or an institution to keep track of the people that visit their building. Visitor management is important to ensure the safety of the people in the building and to give a great first impression on the visitors.
While a visitor management kiosk is a device that varies in its purpose. The most unattended front desk or lobby will have this kiosk to help the visitor with easy check-in and check-out. The kiosk also can print a pass or ticket as a way to keep on track of the visitors.
There are also kiosks for checking visitors’ temperature and preventing from unhealthy people getting inside the building. This kiosk also sometimes comes with a handle that provides hand sanitiser to visitors. It is now a very common visitor management kiosk, especially in shopping malls.
In banks, the small device that gives out your queue number according to your appointment is also a visitor management kiosk. Although most of them are attended by staff, it is still helpful to coordinate the visitor. The kiosk also will be linked to the counter to show how many more visitors they need to check into.
A visitor management kiosk also can help to make payments for services done. For example, a hospital nowadays makes use of the kiosk to help patients settle their bills and get all information needed. Patients and families don’t need to wait or queue for long anymore. Save energy and time.
Benefits
There are a lot of benefits an organization could get from having a visitor management kiosk. Besides saving energy and time, it also reduces management costs. A visitor management team needed at least three to five people to make it effective. With the kiosk technology, you might need only two people to run through the data and extract it from the kiosk. The kiosk will process all the data stored according to your custom setting making it easier and more organized. The other extra people can be transferred to a different department that needed more of your attention such as marketing or finance.
Conclusion
With a visitor management kiosk, managing all the data and keeping privacy intact will be more efficient. You will need to invest a huge amount when you buy the kiosk but this is a long-term investment. Nothing wrong comes from it. Improving your system is essential to keep your company running smoothly and be in favour of the consumers. Be on the top of your game in competing with other companies and get your own visitor management kiosk now!